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Terms of Service

Effective Date: February 9, 2025

Welcome to Lava Letter. These Terms of Service ("Terms") govern your use of the Lava Letter website and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Service Description

Lava Letter provides a cover letter generation service that allows users to create and customize professional cover letters.

2. Account Registration

To use certain features of the Service, you must register for an account. When you register for an account, you may be required to provide us with some information about yourself, such as your email address and other personal information. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password.

3. User Responsibilities

A. Prohibited Uses

You agree not to use the Service:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To transmit any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • To impersonate or attempt to impersonate Lava Letter, a Lava Letter employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Lava Letter or users of the Service, or expose them to liability.

B. User Content

When you submit, upload, or otherwise make available any content through the Service ("User Content"), you grant Lava Letter a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Service and Lava Letter's business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents, and releases that are necessary to grant to Lava Letter the rights in such User Content, as contemplated under these Terms; and (ii) neither the User Content nor your submission of the User Content will infringe, misappropriate, or violate a third party's patent, copyright, trademark, trade secret, moral rights, or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

4. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Lava Letter and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Lava Letter.

5. Subscription and Payments

Lava Letter offers both free and premium service tiers. By selecting a premium service tier, you agree to pay Lava Letter the fees indicated for that service. You authorize Lava Letter to charge you the applicable service fees using your selected payment method.

We reserve the right to change our subscription fees at any time. If we do change our fees, we will provide notice of the change on the website or via email, at our sole discretion.

6. Cancellation and Refunds

You can cancel your subscription at any time by contacting us at the email address provided in Section 10.

Refunds for premium services are handled on a case-by-case basis. For the avoidance of doubt, we may refuse to provide a refund if we determine, in our sole discretion, that the request is not warranted or made in good faith.

7. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Limitation of Liability

In no event shall Lava Letter, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

10. Contact Us

If you have any questions about these Terms, please contact us at:

[email protected]

© 2025 Lava Letter. All rights reserved.